Effective date: 1st June 2022,
1. Introduction
Welcome to www.rumblexchange.com (“Site” or “Website”).
This website is owned and operated by UFGL Union Finance Group Ltd. (Company Number HE418278) from Cyprus. Throughout the Site, the terms “we”, “us”, “platform”, “Rumble Exchange” and “our” refer to UFGL Union Finance Group Ltd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, you (“User”) engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, users and/ or contributors of content.
PLEASE READ THE FOLLOWING TERMS AND DISCLAIMERS CAREFULLY BEFORE USING THE SERVICES. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICIES, YOU SHOULD NOT USE THE SERVICES.
2. General Information
3. Eligibility
Rumble Exchange is strictly limited to parties who can lawfully enter into and form contracts on the Internet. If you are under age 18, you may only use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.
4. Pricing and Payment Policy
You accept to pay the fees and charges for using the Services in accordance with the price list on our website. Fees for incoming and outgoing transactions, as well as percentage-based costs for successful trades, are examples of such fees.
Unless otherwise stated, you agree that fees will be taken from your Rumble Exchange wallet balance or deposit at the moment the service is performed or completed, unless otherwise indicated. We retain the right, in line with the conditions of this Agreement, to amend the prices or pricing principles at any moment.
Our Site accepts all major payment methods which include:
We also reserve the right to add or change our payment methods at sole discretion anytime.
5. Permitted use
You agree to use the Site and the Services only for purposes that are permitted by these Terms and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.
You will not (and will not attempt to):
6. Limited License and Site Access; Acceptable Use
You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.
You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.
7. Accounts, Registrations, and Passwords
If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer. If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. Rumble Exchange is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of Rumble Exchange. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a "Password") is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify Rumble Exchange immediately of any breach of security or unauthorized use of your account. Rumble Exchange cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site.
7.1 Company Accounts
If you want to utilize our services as a company, you must create a separate account in the entity's name as the primary account ("company account"). When you create a company account, you affirm that you are officially authorized and have the legal ability to execute this Agreement on behalf of that business, and that this Agreement is valid and binding on that entity. Following the formation of the main company account, one or more additional company sub-accounts may be created for the same legal organization, allowing the company account and each sub-account to be registered in the names of and controlled on behalf of independent natural people. Several adverts made by various company account holders may be placed on our platform by the same legal entity, but they may not totally overlap (e.g. using the same trade limits with the same price in the same payment method category in the same country). Advertisements for purchasing or selling with cash are not permitted.
8. Verification of Identity
We may need you to authenticate your identity to use the services we offer in order to keep Rumble Exchange a secure platform for all of our users and to comply with necessary legal obligations to which we are subject. When you create adverts, pass specific trade volume restrictions, during trade disputes, fraud investigations, and to confirm account ownership, identity verification may be necessary. We require your entire name, as well as papers and images that validate your identity, as part of our ID verification procedure (e.g. valid passport).
We may demand greater identification verification in some circumstances (for example, due to regulatory or legal obligations). This might include requests to verify payment information or sources of cash for payments made or received during Rumble Exchange deals, as well as Cryptocurrency transactions sent or received from your account.
9. General Terms
9.1 Trading
When you want to purchase or sell cryptocurrency, you may put one or more advertising on our site. For security concerns, as well as suspected misbehavior or fraudulent activities, we have the right to limit the quantity of your adverts.
Advertisements for purchasing or selling with cash are not permitted. Cryptocurrency trades to purchase or sell Cryptocurrencys are started by responding to advertising made by other users with a trade request. You are making a legally binding offer by sending a trade request and agree to be bound by the terms and conditions of the deal (such as exchange rate, Cryptocurrency amount, and payment terms) as set by the advertiser to whom you are sending the trade request. When submitting a trade request, you may be required to choose from alternatives offered in the adverts or accept any freeform terms and conditions set out by the advertiser in the Terms of Trade area and shown on the advertisement page. The trading terms and conditions must be consistent with the requirements of this Agreement. In the event of a conflict, the terms of this Agreement will prevail.
It is your obligation when selling Cryptocurrency to ensure that you have received complete payment, that the payment was not made by a third party to the deal, and that it was done according to your directions provided to the buyer. It is not possible to cancel, reverse, dispute, or otherwise retrieve or refund Cryptocurrencys once they have been given to the buyer.
Buyer payments must be sent by the same person or entity that is the account holder or the corporate account holder. Receiving, making, providing, or trying to receive, make, or give payments to or from third parties is strictly prohibited and is a breach of this Agreement.
All trade-related communication must take place in the trade chat on our platform, where it will be immediately available for Rumble Exchange support personnel to evaluate. As a result, conversations on our platform are not considered private communications between you and other users; nonetheless, Rumble Exchange is a party to such communications and may access and handle them in compliance with the Privacy Policy. You must always offer accurate and up-to-date information and payment details in advertising and trades. If you include out-of-date payment data and a customer completes payment as a result, a dispute may be ruled against you. This agreement is violated if you refuse to execute deals or give payment information for trades initiated through your marketing.
Any and all costs that the advertiser asks the customer to pay must be included in the price or pricing calculation indicated in the advertisement specifics. The price of a trade is locked when it is initiated, and it cannot be modified or any additional costs imposed without the approval of both parties to the deal.
Multiple ads that are completely overlapping (for example, utilizing the same trade limitations with the same price in the same payment method category in the same country) are not permitted.
During dispute assessment and settlement, communication that did not take place on our platform or that was hidden, encrypted, or otherwise obscured from view is not taken into account.
9.2 Disputes over Cryptocurrency Transactions
When a buyer and seller disagree with a deal, any party or Rumble Exchange can open a dispute to start a mediation procedure on the Cryptocurrency held in escrow. Rumble Exchange support staff examines and resolves disputed deals. Trades that are open and tagged as paid by the buyer but not yet released by the seller can only be the subject of a dispute. Trades that have not been marked as paid by the buyer, that have been released by the seller, that have been cancelled by the buyer, that have been automatically cancelled, or that have previously been contested and resolved are deemed completed and cannot be disputed, reversed, or changed.
9.3 Inactivity
It is critical that you stay active and available until the deal is finished, terminated, or resolved if you have posted adverts that have not yet expired or if you are participating in a Cryptocurrency trade. This implies that in a disputed trade, you must respond to a request from Rumble Exchange support within twenty-four (24) hours, otherwise you may be judged unresponsive, and the dispute may be determined against you solely on this basis.
9.4 Review
During the course of a dispute review, Rumble Exchange support may issue you with instructions that you must follow. You may be required to produce proof of payment, proof that you have or have not received payment (e.g. bank transaction history), further ID verification, picture; audio; or video evidence, or any other documentation deemed relevant by Rumble Exchange, according to the instructions given to you. If you do not follow the directions, the disagreement may be settled against you.
9.5 Criteria for resolving disputes
Once the dispute resolution conditions are completed, Rumble Exchange support sends the escrowed Cryptocurrency to the buyer or seller of the disputed deal, resolving the disagreement. In exceptional cases when neither party meets the criterion, or if it is unclear or impossible to establish which side meets the criteria, Rumble Exchange may opt to settle the disagreement by distributing the escrowed Cryptocurrency evenly or unevenly between the buyer and the seller.
When one of the following criteria is satisfied, Rumble Exchange can arbitrate a disputed deal in favor of a Cryptocurrency buyer:
When one of the following criteria is satisfied, Rumble Exchange can arbitrate a disputed deal in favor of a Cryptocurrency seller:
9.6 Incorrect decision Appeal
You have the right to request a review if you feel Rumble Exchange has handled a dispute in a way that is inconsistent with these conditions. You must tell us and expressly seek a review by contacting customer support no later than 120 days after the dispute resolution has been delivered in order to request a review.
9.7 Liability Limitations in Cases of Dispute Resolution
You acknowledge that we provide a dispute resolution service, which will be carried out in line with the provisions of this Agreement. You acknowledge and understand that we will not be held liable for the outcome, and that our obligation for dispute resolution will be limited to the amount paid to us.
We take no obligation for any harm, costs, or annoyance resulting from an improper dispute resolution that is resolved in line with the provisions of this Agreement.
10. Additional Cryptocurrencies
New and alternative cryptocurrencies, as well as forks of the bitcoin blockchain, may emerge from time to time. This might result in holders of bitcoin private keys getting a similar quantity of the new cryptocurrency on the freshly formed blockchain. We reserve the right to decide whether and how we support new cryptocurrencies and/or blockchain forks in our services, including determining which blockchain shall be regarded bitcoin within the meaning of this Agreement, at our sole discretion. We make every effort to share our judgments about any important new forks or cryptocurrencies on our website as soon as possible. We may, but are not bound to, pay customers who had bitcoin in their Rumble Exchange account at the time of the air-drop in a way considered acceptable by us if we decide not to offer a new cryptocurrency. We reserve the right to compensate users who had a bitcoin balance on their account at the time of the new cryptocurrency's creation by converting all of the available new cryptocurrency to bitcoin and sharing all of the converted bitcoin among users who had a bitcoin balance on their account at the time of the new cryptocurrency's creation. If such a conversion occurs, we have the right to charge you a fair processing fee (which shall not exceed the amount of compensation payable to you). If we decide to support a new cryptocurrency, this Agreement, including any references to bitcoin, will apply equally to the new cryptocurrency until we announce differently.
11. Intellectual Property Rights
Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site. All Content, including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at info@rumblexchange.com
In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.
12. Monitoring Activity
Rumble Exchange has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, in our sole discretion, at any time and from time to time, without notice or further obligation to you. Rumble Exchange has no obligation to display or post any content. Rumble Exchange, subject to the Privacy Policy reserves the right to disclose, at any time and from time to time, any information or posted the content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.
13. Disclaimer
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, RUMBLE EXCHANGE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING ANY (A) WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AS TO THE SITE AND ITS CONTENT, INCLUDING THE INFORMATION, DATA, SOFTWARE, OR PRODUCTS CONTAINED THEREIN, OR THE RESULTS OBTAINED BY THEIR USE OR AS TO THE PERFORMANCE THEREOF, (B) WARRANTIES OR CONDITIONS ARISING THROUGH COURSE OF DEALING, AND (C) WARRANTIES OR CONDITIONS OF UNINTERRUPTED OR ERROR-FREE ACCESS OR USE. THE SITE AND ALL CONTENTS THEREIN AND COMPONENTS THEREOF ARE PROVIDED ON AN “AS IS” BASIS AND YOUR USE OF THE SITE IS AT YOUR OWN RISK.
14. Limitation of Liability
You agree that in no event shall Rumble Exchange be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or Rumble Exchange' secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.
15. Indemnification
You agree to indemnify and hold Rumble Exchange and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.
16. Dispute Resolution & Governing Laws
In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Cyprus and you hereby submit to the exclusive jurisdiction of the courts in Cyprus where Rumble Exchange is based in.
17. Children
If you use or engage with the website and are under 18 years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.
18. Privacy
For more information on how we collect your information and cookies, please refer to our Privacy Policy.
19. Changes
We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the "Effective Date of Current Policy" date at the top of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.
20. Electronic Communications
When you visit the Site or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.
21. Severability
If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.
22. Assignment
We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.
23. Force Majeure
Rumble Exchange is not liable for any delays caused by circumstances beyond Rumble Exchange’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above.
24. Entire Agreement
These Terms and Conditions set forth the entire understanding and agreement between you and Rumble Exchangeconcerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive Rumble Exchange's right to act concerning subsequent or similar breaches.
25. Term and Termination
This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to Rumble Exchange shall survive any termination.
26. Contact Us
For any questions, complaints, and queries or to report any violations, kindly send an email on info@rumblexchange.com
ANTI-MONEY LAUNDERING/COUNTER-TERRORIST FINANCING POLICY
Welcome to the Anti-Money Laundering/Counter-Terrorist Financing policy (AML/CTF) of www.rumblexchange.com (“Site” or “Website”). This website is owned and operated by UFGL Union Finance Group Ltd. (Company Number HE418278) from Cyprus. Throughout the Site, the terms “we”, “us”, “platform”, “Rumble Exchange” and “our” refer to UFGL Union Finance Group Ltd.
PLEASE READ THE FOLLOWING POLICY CAREFULLY BEFORE USING THE SERVICES. IF YOU DO NOT AGREE WITH THESE TERMS, OUR PRIVACY POLICY, OR ANY OTHER OF OUR POLICIES, YOU SHOULD NOT USE THE SERVICES.
1. General
We have a strict policy for money laundering, terrorism funding, or any other sort of unlawful acts, and we are dedicated to putting in place the necessary policies, processes, and safeguards to prevent it. Industry best practices, a risk-based strategy, and effective anti-money laundering rules used in the European Union and across the world define our policies. These policies apply to all Company employees, Board Members, and Directors, as well as its subsidiaries, without exception.
The goal of this text is to offer a high-level, concise overview of the Company's main anti-money laundering and counter-terrorism policies and procedures. This information should not be construed as an extensive set of all policies, processes, and controls that the Company has adopted and is in place to prevent money laundering, terrorism funding, and other types of unlawful acts.
The Company is based in Cyprus and is governed by its laws.
2. What does "anti-money-laundering" mean?
Anti-money laundering, or AML, is the name for all of the rules and laws that require financial institutions to keep an eye on their clients to stop money laundering. AML laws say that financial institutions must tell the right authorities about any financial crime they find.
3. The Goal of Stopping Money Laundering
The goal of anti-money laundering (AML) is to stop criminals from using the financial system to move money they got illegally. Criminals use money laundering to hide where the money they got from committing crimes came from.
4. Terrorist Funds
Terrorist financing is the process of getting, moving, storing, and using money and financial institutions to pay for terrorist activities or to pay terrorists to do terrorism.
Terrorist financing is the act of giving or getting property in any way, directly or indirectly, or giving financial services with the knowledge that they will be used or may be used, in whole or in part, by a terrorist group or an individual terrorist or to commit or help with terrorist activities.
To stop terrorists from getting money to do criminal offenses, the firm is required to report any suspicious activity to the authorities and to help law enforcement agencies freeze property when there are good reasons to think it could be used to pay for terrorist activity.
5. ID
First of all, we are required to know beyond a reasonable doubt who is allowed to do transactions on our exchange. This is why we ask for ID scans, which are then checked by professional outside providers using special software.
We ask that you send a "selfie" or a recording of yourself with your ID document so that someone else can't use your documents. Using special software from professional outside providers or, if there are any doubts, by our customer support services, we check to see if you look like the picture on your ID.
If you have any questions, our customer service team will get in touch with you to answer your questions and solve any problems that have come up.
We won't let you do any transactions if we can't be sure beyond a reasonable doubt that the documents you gave us belong to you and are real.
6. ID – Companies
The process is more strict for all legal entities (companies) and depends on how the company is set up, where it is located, etc. First, we need to find out who owns the company, who can represent it, where the company is based, and what it does.
Since each country has its own rules about how legal entities should be registered with the government, each time these users are checked, it is done "by side" and takes a lot longer.
7. Our Main Policy
The Rumble Exchange AML Policy is meant to stop money laundering by meeting European standards for fighting money laundering and funding terrorism. These standards include the need to have the right systems and controls in place to lower the risk that the company will be used to help with financial crime. This AML Policy lists the minimum requirements that must be met. It includes:
8. Customer Due Diligence (CDD)
Customer Due Diligence ("CDD") procedures, which are a key part of our AML framework, must be used to bring on all new clients. It lists the requirements for identification and verification that must be met before the Firm can approve an application, open an account, or start doing business with someone. This is to make sure that all of its customers are properly identified and verified. All of the information given during the registration process must be true, accurate, and complete. If the Firm thinks that the information isn't true, accurate, or complete, it has the right to stop you from using the site or any of its resources, as well as to close your account and stop doing business with you.
Depending on how risky the customer is, the Firm may do any of the following due diligence:
9. Monitoring
Using our software, we also look at all the transactions that happen on our exchange to see if there are any strange or suspicious patterns. Our AML experts look at these selected transactions to see if they pose any significant AML/CTF risks or if they need to be stopped and the user told more about them.
10. Extra verification
When the number of trades you make goes up, so do our AML/CTF verification duties. The same thing happens when your transactions are "flagged" as suspicious or out of the ordinary, or when our check of your personal information shows that you pose a significant AML/CTF risk.
In these situations, we may need more proof of your real, exact place of residence, your education, your job, and the source of the money you are using to make the exchange.
Unfortunately, if our AML experts decide that the information we get from you doesn't clear up our questions, we will have to stop working with you or even tell the concerned authorities about your transactions.
11. Willful Blindness
"Willful blindness" is a legal principle that is used in money laundering cases. It means deliberately avoiding knowledge of the facts or purposeful indifference. In other words, it happens when an employee knows or should know based on the information available, that money laundering or financing of terrorism is going on but chooses to ignore or dismiss the information and not report the activity. Willful blindness is not a good defense, and letting the activity happen could get you in trouble.
12. Policy on Sanctions
Rumble Exchange is not allowed to do business with people, companies, or countries that are on lists of sanctions. Because of this, Rumble Exchange will check against sanctions lists from the United Nations, the European Union, the UK Treasury, and the US Office of Foreign Assets Control (OFAC) in every country where we do business.
13. Review and Approval of Policies
It is up to the person in charge of compliance to review, update, and re-distribute this document once a year or after major changes to regulations, whichever comes first, to make sure that the current policy is up-to-date and follows the law and other rules and regulations. The Firm's Managing Director is in charge of giving the final OK to any new editions or major changes (CEO).
For any further information, contact our officer at info@rumblexchange.com.